Loyalty FAQ


How it works?

Earn points for all activities on our site, like referring a friend to the website or making purchases (in store and online) . Once you reach 500 points you can redeem those points for a $50 voucher! You can also redeem your vouchers directly online or in store if you want to.


To see all the ways you can earn points click on your points balance on the bottom left corner of the screen and click the *Earn Points* tab You can earn points by: - Making a purchase in store OR online: $1 = 1 point earned - Leaving a review on a product page online: 30 points (please note: this is restricted to only x2 reviews per month & you must use the same email you use for your online account for the points to be applied) - Referring a friend: refer a friend and they get $10 off their very first purchase online with us, if they end up purchasing you get awarded 250 points! Please note: their $10 off code will only work if it is the very first time they have ordered online. This is for online orders only, it does not apply to in-store orders. - creating a new account online = 10 points (this is for newbies who have never been to our website before and created an account) - following us on Instagram = 10 points (please note: points can only be earned once, you cannot unfollow and follow again to keep redeeming points) - liking us on Facebook = 10 points (please note: points can only be earned once, you cannot unlike and like again to keep redeeming points) - Signing up to our newsletter = 10 points (please note: can only be earned once, you cannot unsubscribe and resubscribe again to keep redeeming points)


Anyone with an online account is automatically enrolled into our loyalty program and can start gaining points.


You must be registered as a customer online to receive loyalty points from any orders you make. If you don’t have an online account then you will just need to sign up online and email customercare@augustine.co.nz with your email you used to sign up so we can add your previous points under the correct account.


When going to ‘My Account’ section or clicking the widget in the bottom left corner of the website, you can see your points balance.